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Refund & Cancellation Policy

Last Updated: 11 April 2026

This Refund & Cancellation Policy applies to all subscription plans and payments made on ZingoorJobs (https://zingoorjobs.com), operated by Precision E Technologies Pvt. Ltd.

1. Subscription Plans

  • ZingoorJobs offers prepaid subscription plans for employers (companies).
  • Plans are available in various durations (e.g., monthly, quarterly, annual).
  • All prices are in Indian Rupees (INR) with 18% GST applied at checkout.
  • The platform is free for candidates — this policy applies only to employer subscriptions.

2. No Free Trial

ZingoorJobs does not offer a free trial period. All subscriptions are paid from the first day of activation.

3. Cancellation Policy

  • Subscriptions are valid for their stated duration and cannot be cancelled mid-term for a refund.
  • Subscriptions do not auto-renew. You will need to purchase a new plan when your current one expires.
  • If you wish to stop using the platform, you may simply let your subscription expire. No action is required.

4. Refund Policy

4.1 Eligible for Refund

  • Duplicate Payment: If you are charged twice for the same subscription due to a technical error, the duplicate amount will be refunded in full.
  • Payment Charged but Subscription Not Activated: If your payment was successfully debited but the subscription was not activated due to a system error, you are eligible for a full refund.
  • Incorrect Amount Charged: If the amount charged exceeds the displayed price (including GST and after coupon discount), the excess amount will be refunded.

4.2 Not Eligible for Refund

  • Change of mind after successful subscription activation.
  • Partial usage of the subscription period.
  • Downgrade to a lower plan (no pro-rata refund of the difference).
  • Account suspension or termination due to violation of Terms & Conditions.
  • Situations where the employer's hiring needs change after purchase.

5. How to Request a Refund

To request a refund for an eligible scenario, please email us with the following details:

  • Registered email address.
  • Company name.
  • Transaction ID / Invoice number.
  • Reason for the refund request.
  • Screenshot of payment confirmation (if available).

Email: support@zingoorjobs.com
Subject line: "Refund Request — [Company Name]"

6. Refund Processing

  • Eligible refund requests will be acknowledged within 48 hours.
  • Approved refunds will be processed within 7–10 business days.
  • Refunds will be credited to the original payment method used during purchase.
  • GST refund, if applicable, will be processed as per applicable tax laws.

7. Coupon Codes & Discounts

  • Refunds on discounted purchases will be based on the actual amount paid, not the original price.
  • Coupon codes used on a refunded purchase become void and cannot be reused.

8. Contact

For any questions regarding this policy, please contact us at support@zingoorjobs.com.

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